Refund Return and Exchange Policy
If you are not entirely satisfied with your purchase, we’re here to help and issue a refund for any unused and unopened products or exchange the product for another. If the item you would like to receive in place of the originally ordered product costs more than the original item, we reserve the right to request payment for the price difference. Likewise, if the product you would like to receive in place of the original item costs less than the original item, we will issue a refund for the price difference.
You have thirty (30) days from the date we shipped the order to initiate a return or exchange on an item.
To be eligible for a return, the products must contain only the original Pure Leafs packages and be returned in the same container that the product was received in. If the return is a result of our error, such as if you receive an incorrect or defective product, you will receive a full refund for the item as well as the return shipping costs.